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WELCOME
TO
ReadyCare,
LLC
Ph: (925) 937-5288
Fx: (925) 465-4744
Toll Free: (888) 909-PREP (7737)
ReadyCare, LLC (ReadyCare) is an
all-encompassing emergency preparedness company owned and
operated by a licensed medical professional. We are
committed to promoting health and wellness, safety and
preparedness for both homes and businesses. We do this
by being your one source for supplies, education and
training. ReadyCare will work with you, if needed, to
create a customized plan to prepare your home or workplace
for man-made as well as natural disasters.
ReadyCare is also committed to making health, safety
and preparedness affordable.
We know our prices are low, but, if you find the same
item at a lower price, please let us know. We will
meet or beat our competition.
ReadyCare is an
authorized distributor of Frio® UK cooling products. We
also sell to others that may resell Frio® products. We
stock and sell authentic Frio® products. Our company
President is a Registered Nurse and our Chief Operations
officer is an insulin-dependent diabetic. We are able
to assist you with all of your insulin carrying
needs!
We are committed to promoting health and wellness, safety
and preparedness for insulin diabetics and others that need
to keep their medication cool..
Always insist on an authentic FRÍO® product
- accept no imitations.
At
ReadyCare, our goal is simple - to have a healthy,
well-informed and well-prepared community, which will
ultimately lead to a higher quality of life for all.
If you are interested in convenience, quality and
savings, then ReadyCare is your answer. ReadyCare
would like the opportunity to offer these products and
prices to you and your organization. Please contact us
at
ReadyCareCO@aol.com
to discuss your specific needs, whether it is for your home,
office, team or organization.
ReadyCare can also help you set up fundraisers for your
school or organization.
Thank you for visiting ReadyCare. We look forward to
the opportunity to help make you, your family and your
organization safer.
The e-mail address to contact us at is
ReadyCareCO@aol.com.
The phone number to contact us at is (925) 937-5288.
Our fax number is (925) 465-4744.
Our address:
ReadyCare, LLC; 1301 Ramsay Circle; Walnut Creek, CA 94597.
In Good Health,
Lisa Katzki
BSN, RN, PHN
If you're not happy
with your product, then we haven't done our job.
Every product that we sell is fully guaranteed for product
satisfaction and against manufacturer's defect. This
guarantee does not extend to misuse. If you have a
problem (unsatisfied or defect)
with your purchase of our products, you may return them to
us (e-mail first for RA number, please) for a full
refund (less shipping charges) for the amount of
re-sellable items. Items that are not in re-sellable
condition (crushed, damaged, misused) will not be
credited, and may not be returned (with the exception of
manufacturer's defect). This must be done
within 14 days of receiving your order. All returned
products must be returned in their original containers and
in re-sellable condition.
Items designated as Clearance
Items have been reduced in price for immediate
sale, and may not be returned.
If you are purchasing a FRÍO™
product, we will gladly accept wallets back for return or exchange as long as the wallets have not been activated by water.
We will also gladly exchange your wallet due to manufacturer's defect.
If you have any questions about the Frio products please phone
(925) 937-5288 or e-mail
ReadyCareCO@aol.com with any questions prior to purchasing.
Frio products and Crystal Dust:
It is inevitable that occasionally some microscopic crystal dust particles will percolate through the fabric of the interior unit.
After immersion in water this sometimes appears as a sticky spot on the surface of the unit.
In this event, DO NOT WIPE the area but simply take a damp cloth and firmly pinch off the offending crystals. FRÍO™ cooling crystals can expand to over 500 times their own volume in water so any slight presence is greatly magnified.
This situation does not in any way affect the performance of your FRÍO™ cooling wallet; they will always give you 100% results.
Stethoscopes are
ordered specifically for you. Please choose
carefully. If you have any questions about the
stethoscope that is right for you, please e-mail before
ordering. WE CANNOT ACCEPT RETURNS OF THESE
ITEMS, FOR ANY REASON. Stethoscopes are covered
by their manufacturer's warranty. We will provide
basic support questions for these items. Further
support will be directed to the manufacturer.
AED'S and their associated replacement parts (batteries/electrodes) are ordered specifically for you. Please choose carefully. If you have any questions about the AED or part that is right for you, please e-mail before ordering.
WE CANNOT ACCEPT RETURNS OF THESE ITEMS, FOR ANY
REASON. AED's and the replacement parts are covered by their manufacturer's warranty. We will provide basic support questions for these items. Further support will be directed to the manufacturer. When ordering parts, please include the AED model and part number that you are trying to replace.
Fairness:
Please
remember that many kits are wrapped in shrink wrap. If
you need to inspect a kit please DO NOT break the
shrink wrap, for health and safety reasons. The
contents of each kit are clearly marked on the outside of
each kit. If you have additional questions, please
call us at (925) 937-5288. If there is no shrink-wrap,
then you can inspect away. Kits are only
accepted for return if the inner contents are intact,
complete and no seals/shrink-wrap broken.
If you have ANY questions about a product that is
not covered, please contact us either by e-mail: ReadyCareCo@aol.com, phone
(925) 937-5288 or
fax (925) 465-4744. Your e-mail/call/fax will be returned as
soon as possible.
Your right to
privacy is respected. Any information you supply is
strictly confidential. Your information is not
exchanged, shared, sold or rented with anyone. Your
information is used for the sole purpose of completing
your purchase. Further, you will not be sent unsolicited
e-mail-ads or site update information, unless you have
subscribed to the
ReadyCare
mailing list.
You can visit and shop with ReadyCare without reservation!
Earning your confidence and trust is essential to the
continued success of ReadyCare.
CREDIT CARDS
(Visa, MasterCard)
Domestic Orders:
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All credit card orders are screened for
address verification (AVS) and Card Verification Value (CVV).
If this information does not match with the data your
credit card company provides, your order may be
declined/refused. |
Billing
Address and Shipping Address Are The Same:
For
your protection (and ours), please
ensure that your
shipping address is the same as your billing address on file at
your credit card
company. Choose 'Order
by Credit Card Online'
during checkout.
Billing Address and Shipping
Address Are Different: For
your protection (and
ours), if your shipping address and
billing address are different, your CVV data
MUST match
the data provided by your credit card company. These
orders are
subject
to approval, and may be declined/refused. Choose 'Order
by Credit Card Online (separate billing and shipping addresses)'
during checkout.
| For orders shipped outside the US, to pay via credit card,
you'll need to
completely fill-out and fax/e-mail back the required 'credit card
consent and
agreement form'. You can get this form
here
(PDF file) or
here
(JPG file). |
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INTERNATIONAL ORDERS WILL NOT BE PROCESSED
WITHOUT THIS FORM BEING RECEIVED!
MUST BE LEGIBLE!
If you do not wish
to complete this form, you may pay via PayPal. |
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All
credit card information is transmitted via a secure
server. |
CREDIT
CARD FRAUD
We continue to work with law enforcement
authorities to investigate and
prosecute the fraudulent use of credit cards. If
someone uses a stolen
(or otherwise fraudulent) credit card at this site we
will report them to
be prosecuted
to the fullest extent of the law.
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PERSONAL CHECKS/MONEY ORDER
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Personal Checks:
USA only, delayed 7-10 business days to clear.
Must be payable via a US bank, in US funds.
Checks returned for insufficient funds will be
charged $50.00 and/or legally prosecuted.
Money Orders:
Must be in US funds. Canadian postal money orders (in US funds) are
acceptable. Send all payments and make personal checks & money orders payable to:
ReadyCare, LLC
1301 Ramsay Circle
Walnut Creek, CA 94597
USA
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PAYPAL
(Visa,
MasterCard, American Express, Discover) |
To
pay via PayPal, select 'Order by PayPal Online' as
your payment method, and follow the shopping cart
instructions.
For security, PayPal payments MUST include a CONFIRMED
SHIPPING
ADDRESS. Payments that do not include a
confirmed shipping address will
be denied if the user is not a VERIFIED
PREMIER or VERIFIED BUSINESS or VERIFIED INTERNATIONAL account holder.
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Your order will be processed and shipped within
1-5 business
days. If there will be a delay in shipping your order,
you'll receive an e-mail or phone call with a status
update. In
general, orders ship on
the next business day. No shipments
are made on the weekend.
Most orders ship from
California (USA - zip code 94597).
You may wish to take this into account when selecting a delivery method.
You'll receive a notification e-mail (with
tracking numbers, if applicable)
when your package has been
prepared for shipment.
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Domestic Orders:
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For orders shipping within the 48 contiguous US states, there
are a variety of shipping methods and two shipping carriers (UPS
and USPS) available at checkout. Please note that UPS
does NOT deliver to USPS PO boxes.
For orders shipping to Hawaii and Alaska (and other US
Possessions), UPS Ground service in NOT an available option.
US Postal Service Priority Mail and UPS Air (Two-Day and Next-Day)
will be the only available options.
For orders shipping to US Military Mail locations (APO, FPO), US
Postal Service Priority Mail will be the only available
option.
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UPS
Ground Residential vs. UPS Ground
Commercial
UPS Ground offers 2 levels of service -
residential and commercial.
You may select 'UPS Ground Commercial' only
if your shipping
address is a valid business location (not
a home-based business
or office, which are classified as
residential addresses). |
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For orders shipping outside the US, there are a variety of
shipping methods and two shipping carriers (UPS and USPS)
available at checkout. Shipping via US Postal
Service to international locations will only be with insurance
(parcel post). In addition, for
international credit card orders, you'll
need to complete and fax or e-mail back the required form, available
here
(PDF file) or
here
(JPG file). Orders will not be shipped internationally
without this 'credit card consent and agreement' form being
received (see above).
Please note that for items shipped outside the USA, you will be
responsible for any and all customs fees,
duty fees and taxes, where applicable. These fees will be payable
when you receive your package. We have no control over deciding
what these fees will be (nor do we receive any of these fees). You
should contact the appropriate person to determine what fees, if
any, will be due.
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